Our clients genuinely matter to us and what you think of us and how we work really does directly affect our entire business! There is no better way for us to grow our business than to exceed our customers’ expectations and we’d like to think our track record shows how seriously we take this with 70% of our business coming from repeats or referrals.
Our business is built on exceeding client expectations, and our results are testament to our success. The Locals team have been recognised on a national and international level on multiple occasions. Their consistent delivery of outstanding service over two decades has led to them be awarded the International No 1 Salesperson status out of 5000 agents over the entire Ray White network across 8 countries on three separate occasions. We think it's pretty special and proof that we really do go the extra mile for our clients.
As a family based business with family based values, we all work closely together with a shared vision and common goal to always achieve the best result. This philosophy rubs off onto the rest of our valued team. We pride ourselves on putting people before property, so you can expect a friendly, honest and personalised service where we listen to your needs and expectations. That may sound like it’s ‘going against the grain’ for a real estate specialist, but what it really means is that we know we are dealing with people, not numbers. You’ll find that there is a certain way we operate, we prefer to keep it real...for real people.
We know everyone puts their best foot forward saying they’ll do their utmost and promising the earth. We just get on and actually do it and let the results speak for themselves. With over 2000 happy clients and counting, we must be doing something right!
The process of selling a house with Lisa and Milly was so straightforward. They had excellent communication throughout, actively chased leads, and ensured we could get the outcome we were after at auction. We were really happy with the final result. Thanks so much.
Liz and Seb –
Once again, as I said last night to Tim, it’s a pleasure to work with your team. I have dealt with hundreds of real estate agents throughout my career. Honestly, from the bottom of my heart, your office and team are truly special. They stand out for their down-to-earth professionalism, and the culture is set from the top. Great stuff, Tim, but also great work, Jo and co., for buying into that culture of excellence.
Rachel & Jonathan –
Tim was great to deal with, He was very personable and kept us informed of what was happening during the whole process of selling the house and ended with a result we were happy with.
John –
We are incredibly grateful to Nathan and Tim for the exceptional job they did in selling our mum’s home. From the outset, they were proactive and efficient, getting things moving quickly and remaining wholeheartedly committed to securing the best outcome for our family. Given the emotional nature of this sale, it was essential to have agents who truly understood the significance behind the transaction. Nathan and Tim showed genuine sensitivity and professionalism, handling every step with empathy and care. There were moments when we weren’t sure which direction to take, but their steady, insightful guidance gave us complete confidence. We ultimately placed our full trust in their expertise, and we’re so glad we did. Their strategy came together seamlessly, and the home sold at auction just three weeks after hitting the market. What stood out most was their ability to understand and honour the emotional weight of selling a loved one’s home, while also keeping everything on track to secure the best outcome. We couldn’t recommend Nathan and Tim more highly. Their care, dedication, and expertise truly set them apart and we wouldn’t hesitate for a moment to work with them again.
Grant –
Nathan has been great to work with. He's very conscientious, goes above and beyond, and is still working hard for us after the sale. Beyond that, Nathan has made the experience fun yet professional. We felt Nathan always had a good hand on who the serious buyers were and he was willing to take calls and meetings at any time. It's been a pleasure working with Nathan.
Ryan –
Alyssa is a great team member and contributed highly to the sale of our house. Thank you so much!
Peter –
Jo was a pleasure to deal with, she is easy to work with, has excellent communication and always made us feel well cared for. She provided valuable advice and support over the time we were selling our home - I would absolutely recommend her as a fantastic agent to list your home with.
Sam –
Jo and Tim work together like a pair of gloves and my comments on Tim extend to Jo as well. What could be better than being looked after than by a pair of safe and very capable hands.
Tony –
We were extremely pleased from start to finish. Jamie kept us well informed throughout the entire process, and we always knew what the best decisions were to achieve the best outcome. Highly professional and an absolute pleasure to deal with.
Chris Van Der Merwe –